Kontaktní údaje

Contact Us

We're here to help! If you have any questions about our products, your order, shipping, returns, or anything else, our customer support team is happy to assist you.

We strive to respond to all inquiries as quickly as possible and are committed to providing excellent customer service.

Customer Support

Email: bagrzb@gmail.com

Business Address:
Happy Hobby Store
Zahradní 261
Hradec Králové
Czechia

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM (CET)

Saturday: 10:00 AM – 2:00 PM (CET)

Sunday & Public Holidays: Closed

Order Support

For faster assistance, please include the following information in your email:

  • Your Full Name

  • Order Number

  • Email Address Used for Purchase

  • A Brief Description of Your Inquiry

This helps us resolve your request more efficiently.

Frequently Asked Questions

Before contacting us, you may find the answer in one of our store policies:

  • Shipping Policy

  • Refund Policy

  • Privacy Policy

  • Terms of Service

We Value Your Feedback

Your satisfaction is our priority. Whether you have a question, suggestion, or concern, we welcome your feedback and are always looking for ways to improve your shopping experience.

Thank you for choosing Happy Hobby Store. We appreciate your trust and look forward to serving you.